The 2021/2022 season has seen a lot of changes. We've implemented a new online store, and RFID to all tickets and passes. Switching to a new system can be tricky at first. If you're having trouble with your account, watch the video below.
We've created a series of help videos to help make buying online as seamless as possible.
Transcript:
Once you have successfully signed in, you'll be able to access My Account.
My account is found in the top right corner of your screen.
Click on My Account.
Within the my account screen you'll be able to update your customer information, view your previous orders as well as manage your group or your group members.
Each product at Marmot Basin requires assignment, which means we have to have a person for each ticket.
To save you trouble at check out, create your group members in advance.
Ensure that you double check that ages are correct.
Marmot Basin uses age group products, such as adult youth, junior and senior.
Add any additional group members that you wish.
Once finished and once all information is up to date, click Save Changes.
If you have made a mistake, send us an email and we'll be able to correct it for you.
Once you're all finished and the changes have been saved, you're ready to start shopping.
ONLINE STORE HELP
Signing in
ONLINE STORE HELP
Add Media
ONLINE STORE HELP
Purchase Lift Tickets
ONLINE STORE HELP
Purchase Escape Card
